Amazon Locker+ Customer Service Associate
Company: Amazon
Location: Moose
Posted on: October 30, 2024
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Job Description:
Amazon Locker+ Customer Service AssociateJob
OverviewYou're on your way to joining the dedicated team at Amazon
that makes the return and pickup of packages convenient for our
customers at our Locker+ retail locations. We are looking
for associates who are ready to delight our customers with quality
service, have an up-for-anything attitude, and thrive in an
ever-changing environment. Our associates go beyond assisting with
customer orders, they connect personally with our customers and
uplift their lives - even if for just a few moments. Associates
work in designated retail locations - where it's convenient for our
customers - helping facilitate the delivery and return of customer
orders.Duties & ResponsibilitiesSome of your duties may
include:Receive, pick, and stow customer orders, process returns,
and prepare for delivery.Assist customers with questions they may
have.Work through problem-solving scenarios for customers.Maintain
a clean, safe, and organized workspace.Manage responsibilities for
a Locker+ location, including opening and closing site.Use
technology like smartphones and handheld devices to sort, scan, and
prepare orders.Receive truck deliveries.You'll also need to be able
to:Perform physical labor including lifting up to 49 pounds, with
or without reasonable accommodationStand and walk during shifts
lasting up to five hours, with or without reasonable
accommodationUse carts, dollies, hand trucks, and other gear to
move items aroundGo up and down stairs (where applicable)Be
available to work part-time between the hours of 8:30 a.m. and 9:30
p.m. with schedules varying week to week.What it's like at Amazon
Locker+ locationsSafety. Your safety is important to us,
so we provide safe working conditions.Surroundings. You'll be
behind a counter, working with customers. Depending on the
Locker+ site, you may be working in a Whole Foods Market,
a freestanding location, a partner retailer, or even in the lobby
of a warehouse.Activity. You'll be on your feet for the majority of
your shift, helping customers and sorting packages.Temperature. Our
Locker+ locations are in comfortable, climate-controlled
environments.Noise level. Sound levels are minimal, what one would
expect in a grocery store.Dress code. Relaxed, with a few rules to
follow for safety. Comfortable, closed-toe shoes are required and
protective safety footwear are required in select business units.
Depending on the role or location, Amazon provides a $110 Zappos
gift code towards the purchase of shoes, in order to have you
prepared for your first day on the job.Why You'll Love AmazonWe
have jobs that fit any lifestyle, state-of-the-art workplaces,
teams that support and listen to our associates, and company-driven
initiatives and benefits to help support your goals.Our jobs are
nearby, with great pay, and offer work-life balance.Schedule
flexibility. Depending on where you work, schedules may include
full-time (40 hours), reduced-time (30-36 hours) or part-time (20
hours or less), all with the option of working additional hours if
needed. Learn more about our schedules.Shift options. Work when it
works for you. Shifts may include overnight, early morning, day,
evening, and weekend. You can even have four-day workweeks and
three-day weekends. Find out more about our shifts.Anytime Pay. You
can instantly cash out up to 70% of your earnings immediately after
your shift (for select employee groups). Learn more about Anytime
Pay.Our workplace is unlike any other.State-of-the-art facilities.
We have modern warehouses that are clean and well-organized.Safety.
Your safety is important to us, so we provide protective gear. All
teams share safety tips daily.Our team supports and listens to
you.Culture. Be part of an inclusive workplace that offers a
variety of DEI programs and affinity groups.Team environment. Work
on small or large teams that support each other in a workplace
that's been ranked among the best workplaces in the world.New
skills. Depending on the role and location, you'll learn how to use
the latest Amazon technology - including handheld devices and
robotics.Our company supports your goals.Benefits. Many of our
shifts come with a range of benefits that may include pay and
savings options, healthcare, peace of mind for you and your family,
and more.Career advancement. We have made a pledge to upskill our
employees and offer a variety of free training and development
programs, and we also have tuition support options for select
employee groups. See where your Amazon journey can take you.Learn
more about all the reasons to choose Amazon. A full list of
benefits and criteria for each to be offered a successful applicant
can be found here.Requirements:Candidates must be 18 years or older
with the ability to understand and adhere to all job requirement
and safety guidelines in English.How To Get StartedYou can begin by
applying above. If you need help with your application or to learn
more about our hiring process, you can find support here:
https://hiring.amazon.com/hiring-process#/.Please note that if you
already have an active application but are looking to switch to a
different site, instead of applying for a new role, you can reach
out to Application Help at https;//hiring.amazon.com/contact-us#/
for next steps.If you have a disability and need an accommodation
during the application and hiring process, including support for
the New Hire Event, or need to initiate a request prior to starting
your Day 1, please visit
https://hiring.amazon.com/people-with-disabilities#/ or contact the
Applicant-Candidate Accommodation Team (ACAT). You can reach us by
phone at 888-435-9287, Monday through Friday, between 6 a.m. and 4
p.m. PT. Equal EmploymentAmazon is committed to a diverse and
inclusive workplace. Amazon is an equal opportunity employer and
does not discriminate on the basis of race, national origin,
gender, gender identity, sexual orientation, protected veteran
status, disability, age, or other legally protected status.
Keywords: Amazon, Idaho Falls , Amazon Locker+ Customer Service Associate, Hospitality & Tourism , Moose, Idaho
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